中文

Manban Privacy Policy

Last updated: September 22, 2023
Effective date: September 22, 2023
Important Notice:
Manban is a SaaS product developed and operated by Beijing Fengqun Technology Co., Ltd. (referred to as "we"). we understand the importance of personal information to you. we will take corresponding security protection measures as required by Chinese laws and regulations and will use best efforts to keep your personal information secure and controllable. Accordingly, the provider of Manban services (or "we") has formulated this Privacy Policy (this "Policy") and reminds you that:
This Policy applies only to the functions, products, and services of this platform itself, including the Manban client or website (domain name: manbanapp.cn). If products or services of our affiliates use products or services provided by Manban but do not have a separate privacy policy, this Policy also applies to that part of the products or services.
Before using Manban products or services, please carefully read and fully understand this Policy. Use the relevant products or services only after you confirm that you fully understand and agree to this Policy. Once you begin using Manban products or services, you are deemed to have fully understood and agreed to this Policy.

Part One: Definitions

Unless otherwise agreed, definitions used in this Policy have the same meanings as those in the Manban Service Agreement.

Part Two: Privacy Policy

The following sections will help you understand:

1. How we Collect and Use Your Personal Information

When you use our Manban products and/or services, the personal information that we need or may need to collect and use includes the following two types:
1. To provide the basic functions of our Manban products and/or services to you, you must authorize us to collect and use necessary information. If you refuse to provide the corresponding information, you will be unable to normally use our products and/or services.
2. To provide additional functions of our products and/or services to you, you may choose to authorize us to collect and use information. If you refuse to provide it, you may be unable to normally use the relevant additional functions or achieve the intended effects of those functions, but this will not affect your normal use of the basic functions of our products and/or services.
You understand and agree that:
To bring you a better product and service experience, we continuously work to improve our technology. As a result, we may from time to time launch new or optimized functions that may require collection or use of new personal information or changes to the purpose or manner of use of personal information. In such cases, we will separately explain the purpose, scope, and manner of information collection to you by updating this Policy, pop-ups, page prompts, and other means, provide you with a way to independently choose consent, and collect and use the information only after obtaining your express consent. During this process, if you have any questions, comments, or suggestions, you may contact us through the various contact methods provided by Manban, and we will respond as soon as possible.
To provide Manban services to you and institutional users, maintain the normal operation of Manban services, improve and optimize our service experience, and protect your account security, we will collect information that you actively provide, authorize us to provide, or provide based on requirements of your institutional user when registering for and using Manban services, as well as information generated from your use of Manban services, for the purposes and in the ways described below:

(1) Helping you become a registered Manban user

1.1 Information for registering as a Manban institutional user
To register as an institutional user, so that we can provide Manban services based on the management activities of your institution and help the institution achieve digital office transformation and upgrading, you need to provide your institution name, contact information, and address to create a Manban institutional account. Otherwise, you will be unable to use Manban services. If you need to obtain more rights and interests, such as online course purchase and checkout functions, the institutional administrator user must submit specific information and materials on behalf of the institution to complete Manban institutional verification, including a copy of the business license, institution name, business address, legal representative's name, legal representative's ID number, and other basic information.

1.2 Information for registering as a Manban individual user
To create you as an individual user, the institutional user administrator to which you belong must provide your mobile phone number and name, so that we can provide you with services such as educational administration management, financial management, and home-school interaction. Otherwise, you will be unable to use Manban services. After registering as a Manban individual user, you may further provide basic information such as avatar, nickname, and position.

(2) Information collected during your use of Manban services

During your use of Manban services, to provide Manban services, interactive displays, and search results that better meet your needs, identify abnormal account status, maintain normal operation of Manban services, improve and optimize your experience with Manban services, and protect your account security, it is necessary to collect information about your use of Manban services and how you use them, and associate such information:

You understand and agree that the above additional services may require you to enable access permissions on your device for location information (geographic location), camera, album and storage, microphone (voice), and calendar, in order to collect and use information involved in those permissions. You may view the status of these permissions in your device's "Settings - App Permissions" or in the client under "Me - Settings - General or Privacy", and may decide at any time to enable or disable them. Please note that enabling any permission means you authorize us to collect and use relevant personal information to provide corresponding services to you. Once you disable any permission, you cancel the authorization, and we will no longer continue to collect and use relevant personal information based on that permission and will be unable to provide services corresponding to that permission. However, your decision to disable a permission will not affect previous information collection and use based on your authorization.

You understand and agree that the functions and service scenarios we provide to you are continuously iterated and upgraded. If we have not expressly stated above that certain personal information needs to be collected in a scenario, we will separately inform you of the content, scope, and purpose of information collection through page prompts, interaction design, and other methods, and obtain your consent.

If we stop operating Manban products or services, we will promptly stop continuing to collect your personal information, notify you of the cessation of operation 30 days in advance by announcement, and delete or anonymize your personal information held by us in accordance with applicable law.

2. How we Use Cookies and Similar Technologies

To make your access experience easier, when you use Manban products or services, we may use various technologies to collect and store relevant data about your access to Manban services. When you access or re-access Manban services, we can identify you and provide you with better and more services through data analysis. This includes using small data files to identify you, which helps understand your usage habits, save you from repeatedly entering account information, or help determine account security. These data files may be Cookies, Flash Cookies, or other local storage provided by your browser or associated applications (collectively, "Cookies").

Please understand that all our services can only be implemented through the use of Cookies. If your browser or browser add-on services allow it, you may modify the level of acceptance of Cookies or refuse Manban Cookies, but if you refuse Manban Cookies, you will be unable to use Manban services that depend on Cookies.

3. How we Share, Transfer, and Publicly Disclose Your Information

(1) Sharing

we will not share your personal information with companies, organizations, or individuals outside your enterprise organization user, except in the following circumstances:

(2) Transfer

we will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

(3) Public Disclosure

we will publicly disclose your personal information only in the following circumstances:

In the following circumstances, sharing, transfer, or public disclosure of your personal information does not require your prior authorization and consent:

Please note that, under the law, sharing or transferring anonymized personal information, where the data recipient cannot restore and re-identify the personal information subject, does not constitute external sharing, transfer, or public disclosure of personal information. Storage and processing of such data will not require separate notice to you or your consent.

4. How we Protect Your Information

(1) Technical security protection

To protect your information security, we have taken industry-standard and reasonably feasible security protection measures to protect your information and prevent unauthorized access, public disclosure, use, modification, damage, or loss of personal information. For example, data exchanged between your Manban client app and servers is protected by SSL encryption; we also provide HTTPS secure browsing for the Manban official website; we use encryption technology to improve personal information security; we use trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms and use best efforts to ensure that only authorized personnel may access personal information; and we hold security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.

we have designated dedicated personnel responsible for protecting children's information, strictly set information access permissions, apply the principle of minimum necessary authorization to staff who may access children's information, and take technical measures to record and control staff processing of children's information to avoid illegal copying or downloading of children's personal information.

(2) Security system certification

Manban has an industry-advanced data-security management system centered on data and the data lifecycle, improving the overall security of the system from multiple dimensions including organizational construction, system design, personnel management, and product technology.

(3) Personnel security management

we also strictly manage employees or outsourced personnel who may access your information, including without limitation adopting different permission controls according to position, signing confidentiality agreements with them, and monitoring their operations. We provide corresponding security measures based on existing technology to protect your information and provide reasonable security protection, and will use best efforts to prevent your information from being leaked, damaged, or lost. we hold security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.

(4) Storage location and storage security

we will operate Manban services within the People's Republic of China and store personal information collected and generated in the course of operation within the People's Republic of China.

we will take reasonably feasible measures to store your personal information and use best efforts to avoid collecting irrelevant personal information. we will retain your personal information only for the period necessary to achieve the purposes described in this Policy and as required by applicable laws and regulations. For example, according to the Cybersecurity Law of the People's Republic of China, relevant network logs relating to your use of Manban application services are retained for no less than six months; according to the Provisions on the Administration of Mobile Internet Application Information Services, your log information is retained for no less than sixty days. we determine the foregoing periods based on criteria including:

After your personal information exceeds the retention period, we will delete your personal information or anonymize it according to applicable legal requirements.

(5) Password protection reminder

The internet is not an absolutely secure environment. Please use complex passwords when using Manban services to help us protect your account security. we will use reasonable commercial efforts to protect the security of any information you send to us. If our physical, technical, or management protection facilities are damaged other than due to force majeure, resulting in unauthorized access, public disclosure, tampering, or destruction of information and damage to your lawful rights and interests, we will bear corresponding legal liability.

(6) Information security incident handling

After a personal information security incident occurs, we will, as required by laws and regulations, notify you no later than 30 calendar days of the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and reduce risks, remedial measures for you, etc. we will notify you of relevant incident circumstances by email, letter, phone, push notification, and other means. Where it is difficult to notify each personal information subject individually, we will publish an announcement in a reasonable and effective manner. At the same time, we will report handling of personal information security incidents as required by regulatory authorities.

(7) Children's personal information security

we have formulated an emergency plan for children's information security incidents and regularly organize internal personnel to conduct emergency response training and drills, so that they understand job responsibilities and emergency handling strategies and procedures. If a children's information security incident unfortunately occurs, we will, as required by laws and regulations, promptly notify the children and their guardians of the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions for children and their guardians to independently prevent and reduce risks, and remedial measures for children and their guardians. we will promptly notify children and their guardians of relevant incident circumstances by app push notification, email/SMS, and other means. Where it is difficult to notify each person individually, we will publish relevant warning information in a reasonable and effective manner. At the same time, we will proactively report handling of children's information security incidents as required by regulatory authorities. If the lawful rights and interests of children and their guardians are damaged, we will bear corresponding legal liability in accordance with law.

The internet environment is not 100% secure. Although we have these security measures, please note that there are no "perfect security measures" on the internet, and we will use normal commercial efforts to ensure the security of your information.

5. How You Manage Your Information

You may access and manage your information in the following ways:

(1) Querying, correcting, and supplementing your information

1.1 Manban institutional users

As an administrator of a Manban institutional user, you have the right to query, correct, or supplement information about your institution. You may do so yourself in the following ways:

Open the Manban app, enter your account and password, select the institution, tap "Me - Manage Institution", and enter the institution management interface. You may then query and correct institution-controlled information, including institution information, member information, replacement of the main administrator, account permission settings, etc.

1.2 Manban individual users

As a Manban individual user, you have the right to query, correct, or supplement your information. You may do so yourself in the following ways:

Log in to the Manban mobile client and operate "Me - Personal Profile" to query and correct personal profile and personal account-related information, such as name, avatar, nickname, and phone number.

(2) Deleting your information

You may delete some of your information through the methods listed in "(1) Querying, correcting, and supplementing your information" above or through the administrator of your institutional user.

You may request us to delete personal information in the following circumstances:

If we decide to respond to your deletion request, we will also, as far as possible, notify entities that obtained your personal information from us and require them to delete it promptly, unless laws and regulations provide otherwise or those entities have independently obtained your authorization.

After you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may be unable to immediately delete corresponding information from backup systems. we will securely store your personal information and further isolate it from processing until backups can be cleared or anonymized.

(3) Canceling your account

When your institutional user cancels its Manban institutional account, we will cancel your individual user account at the same time and delete or anonymize your personal information according to applicable legal requirements.

(4) Restricting automated decision-making by information systems

In certain business functions, we may make decisions only based on non-manual automated decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your lawful rights and interests, you have the right to request an explanation from us, and we will provide an appeal method without infringing Manban trade secrets or other users' rights and interests or public interests.

(5) Responding to your above requests

To protect security, you may need to provide a written request or otherwise prove your identity. we may first require you to verify your identity before processing your request.

we will respond within 15 days. If you are not satisfied, you may also file a complaint through Manban customer service.

For your reasonable requests, we generally do not charge fees, but for requests that are repeated many times or exceed reasonable limits, we may charge certain fees as appropriate. we may refuse requests that are not directly related to your identity, are repeated without reason, require excessive technical means, such as developing a new system or fundamentally changing existing practices, bring risks to others' lawful rights and interests, or are impractical.

In the following circumstances, according to laws and regulations, we will be unable to respond to your request:

6. How we Process Children's Information

In digital office, communication, and collaboration activities, we presume that you have corresponding civil capacity. If you are a child, we require you to ask your parents or other guardians to carefully read this Privacy Policy and use our services or provide information to us only after obtaining the consent of your parents or other guardians.

Where children's personal information is collected from use of our products or services with the consent of parents or other guardians, we will use, share, transfer, or disclose such information only when permitted by laws and regulations, expressly consented to by parents or other guardians, or necessary to protect children.

If you are a child's parent or other guardian, please pay attention to whether the child under your guardianship uses our services after obtaining your authorization and consent. If you have questions about the personal information of the child under your guardianship, please contact us through the contact information in Section 9.

7. How This Privacy Policy Is Updated

our Privacy Policy may change.

Without your express consent, we will not restrict the rights you should enjoy under this Privacy Policy. we will publish any changes to this Privacy Policy on the Manban official homepage (manbanapp.cn) or through in-system notices.

For major changes, we will also provide more prominent notice, including soliciting opinions, announcement notices, or even pop-up prompts through Manban public notices.

Major changes referred to in this Policy include without limitation:

8. How to Contact us

If you have any questions, comments, or suggestions about Manban's privacy protection policy or data processing, you may contact us as follows:

Beijing Fengqun Technology Co., Ltd.

Contact department: Customer Service Department

Email: manbanapp@qq.com

Contact address: Room 1101, Block D, Shangdi Keshi Building, Haidian District, Beijing

Generally, we will reply within two working days after receiving your relevant contact information and verifying your identity.

If you are not satisfied with our reply, especially if you believe that our personal information processing has harmed your lawful rights and interests, you may also seek a solution by filing a lawsuit with a court having jurisdiction in Haidian District, Beijing.